Dexperien Loyalty & Customer Engagement System

Field Name

Remarks

Default Merchant

Default Merchant in Merchant module

Default Reward Fund Id

Default Reward Fund Id (in unique identifier method) that will be used when performing Reward Adjustment action

Default System Id

Default Reward User Id (in unique identifier method) that will be used when backend process updates/inserts records into Loyalty System

Adjustment Expiry Days

Expiry Days for Points awarded using Reward Adjustment Module

Instalment –

Merchant Name

Merchant Name when sending Instalment File to CardLink system

Instalment –

Merchant Id

Merchant Id when sending Instalment File to CardLink system

Card Payment – Marchant Id

Merchant Id when sending Cash File to CardLink for Online Redemption using FastTrack method

Email – Fulfilment House

Email of internal BSN user to be notified for fulfilment alerts (e.g. Delivery duration breach SLA, Stock level of product hit below threshold level)

Threshold Level

Threshold Level to notify BSN user (E-mail Fulfilment House) when stock level (quantity) of redemption product drop below this level.

CardMask-Start

First x characters at beginning of card/account number that will not be masked

• Enter a digit here (e.g. 6)

CardMask-End

Last x characters at beginning of card/account number that will not be masked

• Enter a digit here (e.g. 6)

CardMask-Mid

Mask the middle part of the card/account number with this field

•  Enter alphabet (e.g. X)

SMTP Server

(Host, User, Password, SSL, Port)

SMTP server to connect to for sending notification email from Loyalty System.

Host – IP of Email Server

User – user id for account on Email Server

Password – password for account on Email Server

SSL – to use SSL for authentication with Email Server

Port – port used to connect to Email server

Template – Email Receive Password

Email template to be used when system sends out password to backend user – when user is created and when security administrator performs Change Password in User Profile page.

----------------------------------------------------------------------------

Reply To- Email for recipient to Reply To

Title – Subject in Email

Body – Email content in HTML format with Special Keywords allowed.

Special Keyword - {USERNAME}. System will show the user name in the email

Special Keyword - {PASSWORD}. System will show the password in the email

Template – Email Forgot Password

Email template to be used when user clicks on Forgot Password (if available).

----------------------------------------------------------------------------

Reply To- Email for recipient to Reply To

Title – Subject in Email

Body – Email content in HTML format with Special Keywords allowed.

Special keyword –

http://10.10.60.79/SecurityUsers/Login?Code={CODE}&type={Type}&Value={Value}

The link that user needs to click to get new password. Administrator can change the IP section of the URL.

Template – Email Delivery SLA

Email template to be used when sending notification when delivery of redemption product exceeds delivery SLA.

----------------------------------------------------------------------------

Reply To- Email for recipient to Reply To

Title – Subject in Email

Body – Email content in HTML format with Special Keywords allowed.

Special Keyword –

<!--AllRedemption-->

Hello world!<br>

       <!--Redemption-->

               <a href='asdasd <!--RedemptionID-->'><!--RedemptionCode--></a><br>

               <!--RedemptionDetail-->

                       <a href=' <!--RedemptionDetaulID-->'><!--ProductCode--></a>-----------<!--ProductName-->------------<!--CreatedDate-->------------<!--DeliverySLA-->------------<!--Status-->

                       <br>

               <!--/RedemptionDetail-->

               --------------------------------------------<br>

       <!--/Redemption-->

<!--/AllRedemption-->

This keyword will list down all the late delivered redemption products into the email.

The fields shown are

<!--Redemption--> = Display redemption request (with late delivery) in list ode

<!--ProductDetail--> = Display Products with low stock count in listing mode

<!--RedemptionID--> = Redemption Id (internal system id)

<!--RedemptionCode--> = Redemption Code

<!--ProductCode--> = Product Code

<!--ProductName--> = Product Name

<!--CreatedDate-->  = Date of redemption of this product

<!--DeliverySLA-->  = Delivery SLA of this product

Template – Email Physical Stock

Email template to be used when sending notification when stock level of redemption product falls below threshold level.

----------------------------------------------------------------------------

Reply To- Email for recipient to Reply To

Title – Subject in Email

Body – Email content in HTML format with Special Keywords allowed.

Special Keyword

<!--RedemptionID-->'><!--RedemptionCode--></a><br>

               <!--ProductDetail-->

                       <a href=' <!--ProductID-->'><!--ProductCode--></a>-----------<!--ProductName-->------------<!--StockInHand-->

                       --------------------------------------------

                       <br>

               <!--/ProductDetail-->

This special set of keywords will list the products that have stock level below threshold.

The fields shown are

<!--ProductDetail--> = Display Products with low stock count in listing mode

<!--ProductID--> = Product Id (internal system id)

<!--ProductCode--> = Product Code

<!--ProductName--> = Product Name

<!--StockInHand-->  = Stock in Hand /Quantity