To create new Marketing Campaign, click “Add” button located on the right-hand side of the page.



The Create Campaign page will be displayed as shown below.

Users will need to enter the following details:

Field Name

Mandatory

Length

Remarks

Campaign Code

Yes

50 chars

Enter Campaign Code (alphanumeric)

Campaign Name

Yes

49 chars

Enter Campaign Name

Campaign Type

Yes

N/A

Select from the following options:

One-Time Marketing Blast : the Send date and time should be indicated.(Campaign will be run once)

Daily Automation Blast : the Scheduled From and To dates as well as the time should be indicated. (Campagin will be run daily basis)

Evoucher : Schedule From and to dates as wess as time should be indicate


Note: The “Notification To” is the email address where the system will send the generated report indicating how many campaigns where sent.

Delivery Mode

Yes

N/A


Recipient Type

Yes

N/A

Recipient can be Individual Members or Member Group

Member/Group

Yes

N/A

Select the a Member or Distribution list

Tag

No

N/A

Prefered name for Campaign so later one can be search Campaigns in more easy way
i.e. June2019EDM

  1. SMS Campaign - Click SMS tab and tick Send SMS checkbox. Then, provide all the information needed.

Field Name

Mandatory

Length

Remarks

Sender ID

Yes


Click the drop-down list and select the appropriate Sender ID from the options given.

Template

No

N/A

To select one of active templated.

SMS Content

Yes

700 Char

Enter SMS content


Note: Available Field (known as variable tags) are used to show the information of the members when sending a campaign.

Please note that the information getting from the information provided during creation/update of the member in Dexperien. For reference, please see the figure below – Add Member page.



 

SN

Tag

Description

1

First Name

It is the name of the member.

2

Last Name

It is Last Name of the member.

3

Email

It is the email of the member.

4

Mobile

It is Mobile Phone of the member.

5

Display Name

It is display name of the member.

6

Salutation

It is Prefix of the member.

7

Tier Expiry Date

It is the expiry date of the membership. The member should upgrade before the expiry date or else the membership will automatically be downgraded after expiry.

8

Tier Expiry Day

It indicates the number of days remain until downgrade.

Example:

TierExpiryDate:14/1/2020 12:00:00 AM

TierExpiryDay:335

9

Birthday

It is birthday of the member.

Important links to remember:

WebGUID – is the link that can be used by the recipient to open a new browser and view the Content on Web browser.

Unsubscribe – is the link that can be used by the member to unsubscribe from receiving future Email.

When a member clicks on the Unsubscribe link, a new browser window will open and will ask for confirmation.

After confirmation, you will notice that the check boxes under “Notify Member Via” will no longer have the check mark.


Forward – is the link that can be used by the member if he/she likes to share the campaign to other people.

  1. Email Campaign- Click Email tab and tick Send Email checkbox. Then, provide all the information needed.

Field Name

Mandatory

Length

Remarks

Sender Name

No

N/A

Enter the name of the sender

Email From

Yes

N/A

Enter Email From

Email Reply To

Yes

N/A

Enter Email Reply To and choose the appropriate domain from the drop-down box as shown in the figure.


Subject

Yes

N/A

Enter the Subject of the Email

HTML Content

Yes

N/A

User has the option to choose from the following options:

a. Template – you have the option to use the template feature in creating your email campaign.

b. Past Campaign – you may use the past campaigns and modify it accordingly.

c. Preview – you may click to preview the campaign in browser anytime.

(Note: The Preview window may be blocked if you have a pop-up blocker in your browser).

d. Reset – when you click on reset, it will revert to the last saved content.

Text Content

No

N/A

Enter Text Content of the Email

Attachment

No

N/A

Upload an attachment if applicable

  1. Push - Click Push tab and tick Send Mobile Apps checkbox. Then, provide all the information needed.

Field Name

Mandatory

Length

Remarks

Android Template

No

N/A

Select the pre-created template from the drop-down list

Android Content

Yes

N/A

Enter the content

Icon

Yes

N/A


Drag and Drop here to select file from local computer

No

N/A


iOS Template

No

N/A

Select the pre-created template from the drop-down list

iOS Content

Yes

N/A

Enter the content

Icon

No

N/A


Drag and Drop here to select file from local computer

No

N/A


After creating the Marketing Campaign, click on the “Save” button to save the details or just click “Cancel” button to cancel the action.

Once the Marketing Campaign has been created, the user may “Activate” it.

  1. View the list of Marketing Campaign and choose which campaign you want to activate.
  2. Click the Code to open it.
  3. Tick the “Active” checkbox then click on “Save” button to save the information.  

     


       

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