Adding a new redemption product
Users are able to add new product at this screen. Click on the “Add” button located on the top right-hand corner of the page. The Add New Redemption Product window will be displayed as shown below. It has 3 sections
- General Information
- Product Information (specific to different product type)
- Product Image

Users will need to enter the following details:
Field Name |
Mandatory |
Length |
Remarks |
Redemption Category |
Yes |
N/A |
The Redemption Product Category created in 4.4.1 – Product Category will be available for users to select. Select the Redemption Category to group products under the same category. |
Product Type |
Yes |
N/A |
User can select 6 Product Types
Instant Redemption products are for performing Instant Redemption of Purchase Amount using Loyalty Points. Instant Redemption products are only accessible by IMX/Terminals via API – and will not appear in Customer Portal or Web Backend. Partner Point Exchange products are for exchanging BSN Points to 3rd party Partner Points. Fee Knock-Off products are to knock-off card fee already charged to member’s card using BSN Points. Cash Reward products are to debit member card with actual cash amount. Physical items are for redemption of physical products which will be delivered by fulfilment partner. Selecting different Product Type will result in different Product Information to be filled up. |
Product Code |
Yes |
N/A |
Product Code of redemption product for reference purpose. |
Product Name |
Yes |
N/A |
Product Name – product name will appear in redemption cart in Backend System and Customer Portal. |
Start Date |
Yes |
N/A |
Start Date – user can select start date from a calendar popup box. The start date will determine the effective date that this redemption product is made available in Backend System and Customer Portal. |
End Date |
Yes |
N/A |
End Date – user can select start date from a calendar popup box. The End Date will determine the effective date that this redemption product is made un-available in Backend System and Customer Portal. |
Description |
Yes |
N/A |
Product Description – description of product will appear in redemption cart in Backend System and Customer Portal. |
Sorting |
Yes |
N/A |
User can select the sort index for this product when it is displayed as a listing in Product Catalogue. |
Hot Deal |
No |
N/A |
User can select in checkbox to tag this Product as Hot Deal. Products tagged as Hot Deal will appear in Hot Deals section in Customer Portal. |
Available |
No |
N/A |
User can select in checkbox to tag this Product as Available or Not Available. Products tagged as Not Available will not appear in Redemption Product Catalogue and cannot be used for Redemption purpose. |
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